Privacy Policy

Effective Date: January 1, 2025

Recovery Centers of Arkansas and Oasis Renewal Center ("we," "our," "us") are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, address, phone number, email address, and other contact details.
  • Date of birth, Social Security number, or insurance information (if applicable).
  • Health information related to your treatment and recovery, as governed by HIPAA.

b. Non-Personal Information

  • Browser type, IP address, device type, and other technical data when you access our website.
  • Cookies and usage data to enhance your online experience.

2. How We Use Your Information

We use your information to:

  • Provide treatment and recovery services.
  • Process payments or insurance claims.
  • Communicate with you regarding your care or inquiries.
  • Improve our website and services.
  • Comply with legal or regulatory requirements.

We will not sell, rent, or share your information for marketing purposes without your explicit consent.

3. Disclosure of Your Information

We may share your information in the following situations:

a. With Your Consent

We may disclose your information to third parties with your written authorization.

b. For Treatment, Payment, and Operations

Your information may be shared with healthcare providers, insurance companies, or other entities involved in your care.

c. As Required by Law

We may disclose information to comply with legal obligations, such as court orders or mandatory reporting requirements.

d. To Protect Health and Safety

We may share information to address emergency situations or to prevent harm.

4. Data Security

We take reasonable steps to protect your information, including:

  • Using encryption, secure servers, and access controls.
  • Regularly monitoring our systems for vulnerabilities.
  • Training staff in privacy and security practices.

However, no system is completely secure. We cannot guarantee the absolute security of your data.

5. Your Privacy Rights

Under HIPAA and applicable laws, you have the right to:

  • Request a copy of your personal and health information.
  • Request corrections to inaccurate or incomplete information.
  • Request restrictions on how your information is used or shared.
  • File a complaint if you believe your privacy rights have been violated.

To exercise your rights, please contact us at [Contact Information Below].

6. Cookies and Online Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how visitors use our site and enable certain features.

You can manage cookie preferences through your browser settings. Disabling cookies may affect your website experience.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Recovery Centers of Arkansas / Oasis Renewal Center
Julie Kniep, COO, CCO
501-614-4907
This email address is being protected from spambots. You need JavaScript enabled to view it.